TERMS OF SERVICE

OVERVIEW

This website is operated by Nuvora. Throughout the site, the terms “we,” “us,” and “our” refer to Nuvora.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on this website.

These Terms apply to all users of the site, including browsers, customers, merchants, and other visitors.

If you do not agree with these Terms, you should not use this website or purchase products from Nuvora.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or any technology intended to damage or interfere with the operation of the website.

2. PRODUCTS AND SERVICES

We make reasonable efforts to display product descriptions, specifications, colors, images, and pricing as accurately as possible.

Because products may be supplied and fulfilled by third-party suppliers, minor variations in packaging, appearance, or presentation may occur.

Product availability and inventory may change without prior notice.

We reserve the right to limit quantities, discontinue products, or modify product listings when necessary.

3. PRICING

All prices displayed on the store are shown in the applicable store currency unless otherwise indicated.

Prices may change without prior notice.

Any shipping charges, taxes, duties, or other applicable fees will be displayed where required during the checkout process or may be imposed by the destination country.

We reserve the right to correct pricing errors and cancel orders affected by an obvious pricing or technical error.

4. ORDERS

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel an order when reasonably necessary, including cases involving:

• Suspected fraud or unauthorized transactions.

• Incorrect pricing or product information.

• Product unavailability.

• Shipping restrictions.

• Payment verification issues.

• Orders that cannot be fulfilled by the applicable supplier.

If we cancel a paid order, the applicable amount will be refunded according to the original payment method.

5. PAYMENT

Customers must provide accurate and complete billing and payment information.

Payments may be processed by third-party payment providers such as PayPal or other payment services made available through our store.

Nuvora does not directly store complete payment card information when transactions are processed by third-party payment providers.

6. ORDER CANCELLATIONS

Eligible orders may be cancelled within 1 hour after purchase, provided fulfillment has not progressed beyond the point where cancellation is possible.

Once fulfillment or shipment has begun, cancellation cannot be guaranteed.

For additional details, please review our Return & Refund Policy.

7. SHIPPING AND DELIVERY

Nuvora works with third-party suppliers and fulfillment partners.

Processing and delivery times may vary depending on the product, supplier, destination, customs procedures, carrier delays, weather conditions, or other circumstances outside our reasonable control.

Estimated delivery times are estimates and are not guaranteed delivery dates.

Customers are responsible for providing a complete and accurate shipping address.

Nuvora is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

8. INTERNATIONAL ORDERS

International customers may be responsible for import taxes, customs duties, VAT, brokerage fees, or other charges imposed by their local authorities.

These charges are not controlled by Nuvora unless explicitly stated otherwise during checkout.

Customers are responsible for complying with applicable import rules in their destination country.

9. RETURNS AND REFUNDS

Eligible products may be returned according to our Return & Refund Policy.

Our standard return window is 14 days after delivery for eligible products.

Customers are generally responsible for return shipping unless otherwise required by applicable law or agreed by Nuvora.

Certain products may be designated as final sale and may not be eligible for return or cancellation.

Please review the Return & Refund Policy before placing your order.

10. PRODUCT INFORMATION

We make reasonable efforts to provide accurate product information based on information supplied by manufacturers and suppliers.

Actual product performance may vary depending on use, environment, compatibility, and other factors.

Customers should review specifications and compatibility information before purchasing.

Products should only be used according to their intended purpose and any manufacturer instructions.

11. THIRD-PARTY SUPPLIERS AND SERVICES

Some products sold through Nuvora may be stored, processed, or shipped by third-party suppliers or fulfillment providers.

We may also use third-party services for payments, analytics, logistics, marketing, and other business functions.

Those third parties may operate under their own terms and privacy policies.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Nuvora is not responsible for the content, accuracy, policies, products, or practices of third-party websites.

Accessing third-party websites is at your own discretion.

13. INTELLECTUAL PROPERTY

Unless otherwise stated, the Nuvora name, branding, website design, graphics, written content, and other original materials are owned by or licensed to Nuvora.

You may not reproduce, distribute, modify, or commercially exploit our original content without prior written permission.

Product trademarks and brand names belonging to third parties remain the property of their respective owners.

14. PROHIBITED USES

You may not use the website:

• For unlawful purposes.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To submit false or misleading information.

• To distribute malware or malicious code.

• To collect personal information without authorization.

• To interfere with the security or operation of the website.

• To engage in fraudulent or abusive activity.

15. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes warranties, protections, or rights that cannot legally be excluded under applicable consumer protection laws.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Nuvora will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms limits liability where such limitation is prohibited by law.

17. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify Nuvora against claims or losses arising from your unlawful misuse of the website, violation of these Terms, or infringement of third-party rights.

18. SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in full force to the extent permitted by law.

19. TERMINATION

We may suspend or terminate access to the website when a user materially violates these Terms, engages in fraudulent activity, or misuses the service.

Obligations incurred before termination will remain enforceable where applicable.

20. GOVERNING LAW

These Terms are governed by the laws applicable to the business operating Nuvora, subject to any mandatory consumer protection rights that apply in the customer’s jurisdiction.

Nothing in these Terms is intended to remove rights that consumers cannot legally waive.

21. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business, services, applicable laws, or policies.

The version published on this website will be the current version.

Continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by applicable law.

22. CONTACT INFORMATION

Questions regarding these Terms of Service can be submitted through the Contact page on the Nuvora online store.

Please include sufficient information for us to identify and respond to your request.